Your
questions,
answered.

08 / FAQ

Everything you need to know about LOVA — our formula, ritual, and promise to you.

What exactly is inside a LOVA capsule?
Each blister strip contains 12 single-dose capsules covering your full 7-step routine. Every capsule is hermetically sealed — zero preservatives, maximum potency. Always.
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How do I use LOVA?
One strip per day. AM capsules in the morning, PM in the evening. Pop each capsule, apply to skin, massage gently. No measuring, no waste, no guessing.
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Why capsules instead of bottles?
Every opened jar degrades from the first use. LOVA capsules are sealed until the moment of application — your skin receives the formula at its absolute peak, every time.
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Is LOVA suitable for sensitive skin?
Yes. No preservatives, no parabens, no fillers. Dermatologist-tested, GMP Certified, Cruelty-Free. Ideal for reactive and sensitive skin types.
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Can I travel with LOVA?
Entirely. Each capsule under 1ml — the complete box is TSA carry-on compliant. No liquids bag. Your full 7-step routine fits in a coat pocket.
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How long does one box last?
84 capsules — seven complete days of AM and PM skincare. Four boxes for a monthly supply. Subscribe and save 38% on every order.
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What is your return policy?
A 30-day money back guarantee, unconditionally. Email hello@lovas-kincare.com within 30 days of delivery — full refund, no questions asked.
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Where does my order ship from?
All LOVA orders ship from our fulfillment center in the United States. US orders arrive in 3–5 business days. International shipping available — you'll receive a tracking link the moment your order leaves our warehouse.
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